Oakland Arena & Ring Central Coliseum – Box Office Manager

About The Job

The Box Office Manager at Oakland Arena and RingCentral Coliseum will be responsible for ensuring that the ticket office runs efficiently through proper training, event management, leadership, and the oversight of day-to-day functions and staff.  The Box Office Manager will share the responsibility of maintaining strong relationships between various promoters (internal and external), artist representatives, venue management, and staff members.  This position assists the Director of Ticketing in the overall administrative planning, direction, and policy implementation within the department.

Mountain View Center for the Performing Arts – Ticket Service Representative

About The Job

We’re looking for a, collaborative, reliable and dedicated professional to join the Mountain View
Center for Performing Arts Ticket Office for the position Ticket Services Representative. You will join a
passionate team of professionals in a collaborative work environment dedicated to serving the
community. This work, has a direct impact on community residents, theater-goers of all ages and the
clients that rent our venues. The position provides front-line customer service at the Mountain View
Center for Performing Arts Ticket Office, by processing ticket and subscription sales over the phone, inperson and assisting those with online sale questions. This part-time and unbenefited position working
varying shifts including evenings and weekends as needed, limited to no more than 27 hours per
week and 1,000 hours per fiscal year.

Club Fugazi – Box Office Associate

Club Fugazi Experiences is seeking an experienced, friendly, tech savvy, detail oriented, and broadly culturally competent Box Office Associate. Reporting to the Director of Ticketing & Box Office Operations, the successful candidate will provide our guests with industry-leading customer service over the phone, via email, and in person.

SF Symphony – Patron Services Representative

About The Position

The Patron Services Representative provides the highest levels of customer service to our patrons, takes and fulfills ticket and subscription orders by phone, mail or in person, and supports the operation of the Box Office through data entry, proofing, customer contact and management, and other duties and projects as assigned by the Box Office Manager.

  • Completes sales through Tessitura software for incoming phone, mail and in-person orders at the Symphony Box Office.
  • Makes courtesy and follow-up calls to patrons to resolve issues with their tickets purchase or other Symphony business.
  • Provides exemplary customer service, follow-through and support.
  • Turns each patron interaction into a positive experience
  • Handles complaints and satisfies upset patrons
  • Supports Box Office Managers with additional duties.

Yoshi’s – Box Office Associate

About The Position

Yoshi’s is looking for a high energy and client-focused individual to provide legendary service to all patrons and perform individual ticket sales and accounting duties in the Box Office. In this role, you will assist in the supervision of Ticket Sellers and oversee cash distribution, collection and deposits. This position reports directly to the Box Office Manager and Director of Ticketing.

This is an excellent opportunity to share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication!

This is a part time position based in Oakland, CA.

For More Information:

San Francisco Performances – Sr Marketing Manager

Job Summary

The Senior Marketing Manager is an action-oriented position that plays an integral role in San Francisco Performances’ marketing plans aimed at maximizing revenue for single tickets and subscriptions, as well as branding and positioning. The Senior Marketing Manager activates a variety of sales and advertising channels to meet these goals on strategic and tactical levels. Primary responsibilities include coordination and execution of plans, as well as marketing production management. The Senior Marketing Manager reports directly to the Director of Marketing and has no direct reports.

For More Information:

SF Ballet – Ticket & Patron Services Manager

About the Job

The Ticket & Patron Services Manager must have a minimum 3-5 years of Tessitura database experience as a super-user and is responsible for managing the overall operation of Ticket & Patron Services, including the set-up of ticketing and web functionality in the Tessitura CRM database. 

For more information and to apply:

Opera San Jose – Patron Services Manager

About the job

Position Responsibilities

The Patron Services Manager is a full-time position responsible for ensuring that a world-class customer service experience is provided to the patrons, subscribers, donors, and guests of Opera San José. This position oversees day-to-day Patron Services operations, including supervision, training and support of box office staff and volunteers, preparation of daily deposits & sales reports, patron support (including inbound and outbound phone and email correspondence), operational support for special events and other development initiatives (both virtual & in-person), operational support for patron outreach and communications, and implementation of approved ticketing policies. In addition, this position is tasked with daily administration of OSJ’s ticketing system (currently Patron Manager), involving database maintenance, product building, and troubleshooting system issues as needed. This manager will take a lead role in implementation of a new ticketing system, likely Tessitura, in first year. Other duties related to patron experience assigned as needed.

For more information and to apply:

Cal Performances – Patron Services Associate

This position reports to the Ticket Office, but also includes a variety of Development and donor-related duties. It’s a great entry-level position for someone interested in ticketing, fund raising, or both! Plus, University job = University benefits!  

Patron Services Associate

Cal Performances of University of California, Berkeley is recruiting a Patron Services Associate

Cal Performances presents and produces outstanding artists from the Bay Area, the United States, and around the world in performances and community programs which promote excellence, innovation, diversity, education, and community involvement, with the fundamental belief that the arts are vital to our society locally, nationally, and internationally. To learn more about Cal Performances, please visit https://calperformances.org/

The Patron Services Associate reports to the Ticket Services Manager and is a front-line customer service representative and data-base expert that can adeptly respond to patron’s needs. They will also work internally to set-up and maintain the procedures needed to ensure a smooth flow of information and resolution of customer service issues. Success requires the ability to collaborate with staff in the Development, Marketing, Box Office, Operations, and Artistic departments and a strong understanding of the needs and motivations of a curious, diverse, and deeply engaged base of performing arts fans.

For more information and to apply: